Established in Shanghai, China, IT Consultis is a leading Digital Transformation Consultancy in China and Asia, offering both strategic consulting and implementation services to empower ambitious Fortune 500 companies and C-Levels in various industries worldwide. Our team of highly talented and multi-disciplinary workers is committed and strives to push the boundaries of creativity in every project.
We understand that embarking on Digitalization is a Work In Progress. It takes hard work, persistence, time, and investment, especially for a unique and ever-changing market like China. We frequently hear from many of our clients, including the brand manager, CTO, CDO, CMO, and VP, about their “start-stop” initiatives due to the lack of a clear roadmap, until their partnership with ITC.
As a leading Digital Transformation Consultancy based in Shanghai, China, IT Consultis has over 11 years of experience in Digital Transformation in China and Asia. We have worked with over 600 clients, including Fortune 500 companies in various industries and business models – B2B, B2C, B2B2B, and B2B2C.
Some of our top (and loyal) clients include LVMH, Moschino, Hublot, Intralox, Hays, Dulwich College, GSK, Melia, and BASF,…
There is no “one-size-fits-all” magic recipe. Expert consultants at ITC with an extensive background in the Chinese market will take a deep dive into your business, understand it inside out, and identify your core challenges to recommend tailored strategic and execution digital transformation solutions in China.
Part of our consulting mission is also to clearly draw out the Capital and Operation Expenditures (CapEx and OpEx) across your one-year, two-year, or five-year strategy roadmap. This should give you a clear idea of how much you need to invest in the short run and the long run to successfully target the low-hanging fruits and start building a foundation for future scalability. Our ultimate focus is to ensure that you get the best ROI on your DX journey.
Not sure where to start? As a leading Digital Transformation Agency in China & APAC, ITC has helped 50+ brands audit and organize a clearer digital transformation playbook to stay ahead of the curve and deliver added value to customers.
We tackle Omnichannel & Loyalty from both a strategic and technical perspective. Work with experienced consultants and tech experts at ITC to connect all your digital systems (ERP, CRM, Social CRM, CDP, eCommerce, etc.) and build a seamless Omnichannel experience for customers to drive conversions and O2O traffic.
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Drinks&Co, the top-notch enabler of Pernod Ricard, implemented the D2C (Direct-to-Consumer) strategy in China to distribute more products directly to the end consumers and collect additional customer data.
Read MoreDiscover how IT Consultis helped BASF, a leading German chemical conglomerate, target a very niche group of customers: agricultural farmers across China who are non-tech-savvy and living a very traditional lifestyle without much digital adoption.
Read MoreDue to the differences in the technological ecosystem and the unpopularity of common Western media – SMS and emails, marketing and CRM strategies in China are very different. Here, social media, especially WeChat, are the main hubs, as they are deeply integrated into every aspect of the users’ daily lives. Therefore, to make it in China, brands need to leverage Marketing Automation solutions with Social CRM (sCRM) and WeCom (used to be WeChat Work).
To optimize reach, stand out among the fierce competition, and maximize revenue generation in China, brands need to implement a holistic omnichannel strategy that seamlessly connects 3 key funnels – Private Traffic, Public Traffic, and Offline channels.
ITC will help you adopt the right tools and develop tailored operating methodologies leveraging Marketing Automation, CRM, Social CRM (sCRM), and WeCom (WeChat Work) in China to achieve these synergies. In particular, you will be able to:
We understand brands’ needs to collect and own valuable customer data, especially considering the lack of data ownership, rising regulation complexities, and increasing acquisition costs on public traffic platforms like JD.com and Tmall.
Work with expert consultants at our Digital Transformation Consultancy ITC to efficiently drive direct data collection from Private Traffic domains like WeChat and power future processing activities, including tracking, integration, and organization.
Together with a well-developed omnichannel strategy and necessary intelligence system integrations, we can help you leverage Marketing Automation, Social CRM (sCRM), and WeCom to identify users from multiple touchpoints and build holistic user profiles for segmentation, visualization, and insights generation.
Our top Strategy Consultants with years of experience in Digital Transformation for the China market will also assist you with enhancing and personalizing user experiences to effectively target and nurture them to conversion and establish a loyalty loop to power repeated engagements and purchases.
Accelerate the Digital Transformation in China for your Retail system by seamlessly integrating the WeCom Enterprise system with your WeChat channel to drive more professional and personal communication with clients, especially the VIPs and EIPs, while streamlining internal collaboration.
Work with top ITC consultants to build a strategic playbook and implementation plans with Marketing Automation and Social CRM for WeChat to stay competitive in a market where personalized engagements are highly valued.
Consolidate all your business functionalities in WeCom (WeChat Work) to achieve personalized customer engagement and empower long-term meaningful relationships on WeChat, especially with high-value VIP customers.
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Learn about how our Social CRM (sCRM) and Marketing Automation strategy helped a prestigious international education group in China enhance branding and boost student recruitment (lead generation) for its schools.
Read MoreLearn about our Social CRM (sCRM) and Marketing Automation strategies for the School-level of a prestigious international education group in China to expand their lead generation capability
Read MoreWith 12+ years of experience and now a leading Digital Transformation Agency in China, we are fully equipped to help you develop fully localized Digital Enablers – E-Commerce, WeChat Mini Program, Website, CMS, and Application – and implement necessary intelligent System Integration to power your digital transformation strategies.
This includes adapting from a strategy and user experience perspective (the sitemap & China-friendly UX/UI design) to a technical one (the functionalities, infrastructure, & data flow) to deliver a seamless and visually pleasing user experience to the Chinese audience while complying with local data regulations like the PIPL.
We have an in-depth understanding of China’s unique Digital Behaviors and Tech Ecosystem as a result of the Great Firewall.
The in-house strategy consultants, tech experts, and developers at ITC will help you leverage the most suitable technologies (e.g. Magento, Drupal, WordPress, Laravel) right from the beginning, in terms of functionality, scalability, as well as investments. We will provide you with the projected long- and short-term Capital and Operational Expenses (CapEx and OpEx) to help you maximize your ROI.
Going with a Closed-Source technology means the tech vendor is the only party that owns the source code and knows how to operate them, leaving you with zero ownership of the captured consumers’ data and the code.
At ITC, we help ambitious brands pick the best CUSTOMIZABLE OPEN-SOURCE tech solution, ensuring that you have a solid foundation to confidently take over after our collaboration and empower future strategic expansions.
Consult with ITC tech experts to start designing, developing, and optimizing top-performing digital enablers, including:
We can help you develop a tailor-made e-Commerce WeChat Mini Program, Website, or APP. We can also implement a sync-up between all your e-Commerce stores and systems, including your Mini Program and eCommerce Website.
Build a customizable Mini Program as a powerful private traffic channel with a dedicated purpose to deliver top-notch user experience while directly capturing users’ data:
Ensure you have a well-positioned website with great performance, ease of navigation, an efficient content management system (CMS), and data capture capability with a China-friendly design and user experience that aligns well with your brand image.
Magento (Adobe Commerce) is the best e-Commerce platform in China and the #1 Open-Source platform worldwide, suitable for brands developing highly functional and customized e-Commerce solutions, such as a WeChat Mini Program, website, or Application. As a long-term partner with Magento, we are fully equipped to guide you toward the right development and execution direction.
For brands looking to level up their content management system, Drupal is the best open-source CMS platform in China to drive continuous innovation and power even the busiest content-driven websites, enabling brands to move quickly and capitalize on business opportunities.
WordPress is a top free and Open-Source Content Management System (CMS) platform with an extensive feature list and a huge number of enterprise-grade modules. It is also highly secure and easy to manage and scale to meet your future functional needs.
Laravel is our go-to back-end platform for an ultimate tailored digital enabler, be it a WeChat Mini Program, Website, or App. It is preferably utilized as the foundation for powerful Omnichannel Loyalty Mini Programs.
By integrating all systems, including e-Commerce, OMS, POS, ERP, WMS, CDP, DMP, and CRM, that will intelligently communicate together, we can ultimately deliver a seamless experience for your Clients and You as the operators with perfect data circulation and display while complying with local data regulations (i.e. PIPL).
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The modern-looking AmCham Shanghai website ITC designed is incredibly user-friendly, both on the front and the back end. The performance is truly impressive, showcasing the capabilities of using React in combination with Drupal. We are truly confident that, thanks to this new website, AmCham can continue to deliver the same high-quality services to its members in the future years.
Read MoreA French beauty and cosmetics brand has the ambition to disrupt the beauty industry in China with its high-designed, connected, and ultra-personalized lipsticks by providing their audience with an one-and-only user experience.
Read MoreITC helped Veolia create a personalized O2O experience in the form of a mobile app connected with multiple beacons to automatically push interesting and easily digestible content to users' devices throughout their journey at the Niukouyu Wetland Park.
Read MoreTo maximize operational efficiency in this fast-moving and competitive business climate, BPO and shared services can be the solutions for companies to equip themselves with the right Technology talents at the right time.
At IT Consultis (ITC), we offer PMO (Project Management Office) and Dedicated Resource Placement services in China to help businesses maximize allocated resources for project execution.
ITC is a leading digital transformation consultancy in China and APAC with 11+ years of experience in strategy consulting and technological implementation. We know the ins and outs of many markets and business sectors, including B2B, Luxury, Healthcare, and E-Commerce, and many more.
Therefore, we know precisely which expert can deliver the best results and add the right values in digital transformation and project management.
With our IT Recruitment services in China, you can find the best Consultants, Developers, and Project Managers who can best address your human resources needs for long-term missions lasting from 6 months to 1 year or more. This ensures that these key players can oversee the entirety of your projects, from start to finish.
Project Management and Dedicated Resources Placement contracts can be project-based, time-material, or ticket-based, depending on your unique business needs to maximize your Return on Investment (ROI).
In addition to linking businesses with top experts in our professional circle, ITC provides Technology Recruitment services in China to help you recruit many talented and seasoned Strategy Consultants, Project Managers, Developers (Magento, Drupal, WordPress, Laravel), and other tech experts from our internal team to best address your staffing needs.
We will also help you monitor and manage the performance of the talents recruited, ensuring that they deliver high-quality results matching the expectations.
Choose ITC as your leading PMO in China with a seamless package of Project Planning, Project Implementation, and Project Tracking. We will help you manage your project execution with ongoing optimizations to address evolving needs and concerns, ensure efficient cross-department communication and collaboration, and achieve ultimate business goals and objectives.
ITC can help you find and hire dedicated resources in China, including recruiting Technology talents and setting up a complete Digital Team with Project Managers, Consultants, Developers, etc. Our package also includes performance monitoring during the entire life cycle of the candidates.
Looking for Top Dedicated Talents? Interested in Working for Leading Companies? Contact Us for more information
Successfully localized the global Swatch Club to WeChat platform allowing Chinese audiences the most convenient way to enjoy exclusive member benefits, personalized services, and increase customer retention.
Read MoreA smooth user experience for Leica's Chinese customers by improving the entire site structure with evolutive CMS to localize Leica's assets for the Chinese market.
Read MoreIT Consultis empowers the most ambitious global brands through digital transformation in fast-moving China and Asian markets. With a team of 70 experts across three countries, ITC provides disruptive creative and technology solutions aiming at maximum ROI.