We can help you find the right talents & set up the best teams…

Find necessary highly-skilled professionals that best suit your needs with our staff augmentation services in China and globally to successfully drive complex digital transformation initiatives from start to end with optimal capacity and investments.

… from our database of thousands of talents and positions

As an award-winning digital transformation consultancy in China and Asia with 12+ years of experience in strategy consulting and tech implementation, we have an extensive network of seasoned experts in different business sectors, including Luxury, Retail, Beauty, Fashion, Hospitality, Education, B2B, Manufacturing, Pharma, IT Services, and more.

We know just who can deliver the best results and add the right values to your digital transformation projects.

Transform your workforce & boost productivity with:

Headhunting >

Thorough support throughout the recruitment process to discover digital talents with specialized skills that perfectly match your needs.

Short & Long-term Talent Solutions >

End-to-end talent acquisition, placement, and management on short and long-term contracts.

Performance management is included. We make sure your talents excel and meet digital transformation goals. Regular feedback and training are provided to ensure their success.

We can guide you through end-to-end Martech strategy & execution

Brands need to develop a clear digital transformation roadmap to meet and engage with their target audience on the right channels.

For China‘s unique digital landscape where super apps like WeChat are deeply integrated into daily lives and the main engagement hub, this includes leveraging:

• Salesforce CRM for empowering customer engagement platforms and facilitating data flow with the global CRM and local systems, while ensuring data compliance
• Marketing Automation solutions with Social CRM (sCRM) for personalized engagement with users on WeChat
• WeCom clienteling (formerly known as WeChat Work) for building long-term 1-on-1 relationships with high-value clients
• Robust Customer Data Platform (CDP) for a unified customer view
• Necessary system integrations

Globally, brands need to ensure visibility and enhance engagement efficiency across all key channels via Email Marketing, SMS Marketing, Landing Pages & Forms, Live Chat, and many more.

With the right strategy & execution playbook and streamlined change management, brands can amplify awareness, personalized engagement, loyalty, and data collection to build holistic user profiles.

At ITC, we take your true business needs into consideration when building your China roadmap to maximize your return on investment (ROI).

We can help you streamline data capture & extend customers’ lifetime value (LTV)

We understand brands’ needs to collect and own valuable customer data, especially considering the lack of data ownership, rising regulation complexities, and increasing acquisition costs on Public Traffic platforms in China like JD.com and Tmall.

By incorporating the right tools and strategy & execution playbook, you can effectively collect first-party data from for future personalization strategies.

Based on data-driven insights, we will assist you with effectively targeting and nurturing users to conversion and establish a loyalty loop of repeated engagements and purchases, empowering the entire customer journey funnel.

We can help you achieve Omnichannelity

All in all, to maximize reach to the target markets, brands need to implement a holistic omnichannel strategy that seamlessly connects all key channels and conversion funnels.

In China, these are Private Traffic, Public Traffic, and Offline channels. Globally, you need to empower synergies between initiatives on Social Media, Ads, Email, SMS, Website, Offline, etc.

Engage with and win over the end customers with the right playbook:

Salesforce CRM & CDP >

Incorporate Salesforce CRM into your short- and long-term digital strategy and execution playbook in China to effectively streamline data flow across departments & regions and accelerate sales generation.

Marketing Automation, CRM, Social CRM, CDP >

Work with top strategy consultants to build a strategy & implementation plan with Marketing Automation solutions and Social CRM for WeChat to stay competitive in a market where personalized engagements are highly valued.

WeCom Clienteling >

Consolidate all your business functionalities in WeCom (WeChat Work) to achieve personalized customer engagement and empower long-term meaningful relationships, especially with high-value VIP customers.

With 12+ years of experience as an award-winning Digital Transformation Agency in China, Asia, Europe, and other global markets, we are fully equipped to help you develop fully localized digital enablers – E-Commerce, WeChat Mini Program, Website, Content Management System (CMS), Application, and more – with necessary system integrations to ensure a streamlined data flow.

This includes adapting from a strategy and user perspective (the sitemap & UX/UI design) to a technical one (the functionalities, infrastructure, & data flow) to deliver a seamless and visually pleasing user experience while complying with local data regulations, such as GDPR, China PIPL…

We can help you build the right infrastructure from the start

We have an in-depth understanding of the China and global markets’ digital behaviors and technological ecosystem.

The in-house strategy consultants, tech experts, and developers at ITC will help you leverage the most suitable technologies (i.e. Magento, Adobe Commerce, Drupal, WordPress, Laravel) right from the beginning, in terms of functionality, scalability, and investments.

We will provide the projected long- and short-term capital and operational expenses (CapEx and OpEx) to help you maximize your ROI.

We ensure that you own 100% of the data & source code

Going with a closed-source technology means the tech vendor is the only party that owns the source code and knows how to operate them, leaving you with zero ownership of the captured consumers’ data and the code.

At ITC, we help ambitious Fortune 500 brands pick the best customizable open-source tech solution, ensuring that you have a solid foundation to confidently take over after our collaboration and empower future strategic expansions.

Accelerate your digitalization journey with our tailored offerings

• Suitable tech platform selection
• Business intelligence system integration
• APIs setup and management (i.e. WeChat & Chinese APIs)
• Server and hosting management
• Systems setup
• Data flow streamlining and PIPL compliance

Build powerful digital assets to realize your business goals:

E-Commerce >

We can help you develop a tailor-made e-Commerce WeChat Mini Program, Website, or APP. We can also implement a sync-up between all your e-Commerce stores, including your Mini Program and eCommerce website, and between your local and global systems.

WeChat Mini Program >

Build a customizable Mini Program as a powerful private traffic channel with a dedicated purpose to deliver top-notch user experience while directly capturing users’ data:

• Loyalty WeChat Mini Program
• Community WeChat Mini Program
• Customer Service Mini Program
• Gamification Mini Program
• and more…

Website >

Ensure you have a well-positioned website with great performance, ease of navigation, an efficient content management system (CMS), and data capture capability with a China-friendly design and user experience that aligns well with your brand image.

Leverage Top Technologies to Optimize User Experience and Drive Conversions:

Magento (Open-Source or Adobe Commerce) >

Magento (Adobe Commerce) is the best e-Commerce platform in China and the #1 Open-Source platform worldwide, suitable for brands developing highly functional and customized e-Commerce solutions, such as a WeChat Mini Program, website, or Application. As a long-term partner with Magento, we are fully equipped to guide you toward the right development and execution direction.

Drupal >

For brands looking to level up their content management system, Drupal is the best open-source CMS platform in China to drive continuous innovation and power even the busiest content-driven websites, enabling brands to move quickly and capitalize on business opportunities.

WordPress >

WordPress is a top free and Open-Source Content Management System (CMS) platform with an extensive feature list and a huge number of enterprise-grade modules. It is also highly secure and easy to manage and scale to meet your future functional needs.

Laravel >

Laravel is our go-to back-end platform for an ultimate tailored digital enabler, be it a WeChat Mini Program, Website, or App. It is preferably utilized as the foundation for powerful Omnichannel Loyalty Mini Programs.

Enable seamless data flow and consolidation with:

System Integration >

By integrating all systems, including e-Commerce, OMS, POS, ERP, WMS, CDP, DMP, and CRM, that will intelligently communicate together, we can ultimately deliver a seamless experience for your Clients and You as the operators with perfect data circulation and display while complying with local data regulations (i.e. PIPL).