Tech Pre-sales Consultant Assistant

About ITC  

Join ITC, a trailblazing force with offices in Shanghai, Singapore, Saigon and Melbourne. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.  

At ITC, you’ll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, you’ll not only witness but also contribute to significant ROI achievements and market successes. We’re not just navigating the future of digital commerce; we’re creating it.  

Our expertise includes: 

• Digital Transformation & Change Management (including Digital Transformation Talent Augmentation) 
• System Integration, APIs & Infrastructure Management. 
• CRM, CDP, Data, Marketing Automation & Clienteling 
• Tailor-made Digital & Commerce Experiences: WeChat Mini Programs, Websites, Apps 

About This Position 

This position is requiring a high level of proactivity and a self-driven mindset. In this role, your main goal is uniquely integrated between Pre-Sales, Production & Strategy Consulting delivering on our digital transformation services and communicating directly with the clients mainly in English. In addition, you will also help our Consulting team on their strategy proposals to win more deals.   

We are a team of highly-proactive individuals that work seamlessly as a team, supporting one another for continuous growth and knowledge building. We place strong emphasis on investing in our teammates’ progression over time. And such, we are looking for an A-player that can really contribute to the team with innovative ideas and strategic value. 

Our services target APAC as the key market and other Asian markets such as Vietnam, Singapore, Hong Kong. Therefore, the channels that we’re targeting can be different, but with a global outreach.  

Responsibilities 

• Build highly tailor-made & illustrative technical proposals to showcase our products and services to win the clients
• Conduct market research to gather information and insights that strengthen proposal content
• Monitor the progress of proposals and bids, and adjust as needed to increase the likelihood of winning deals.
• Follow up with clients to address any concerns, answer questions, and provide tailored solutions based on their specific needs.
• Other ad-hoc requests assigned by management, contributing to the overall success of the sales team and company.

Requirements 

As an A-player, you will be/have: 

• Great command of English (speaking, writing, listening, reading) to facilitate cross-border interactions and discussions  
• Current studying or final year in IT / Digital or relevant fields 
• Excellent attention to details / detailed-oriented 
• Ability to “translate” complex technology process / concepts into meaningful solutions that address business needs  
• Ability to efficiently create Keynote/PowerPoint presentations that are both visually pleasing and directly on-point. 
• Quick learner, adaptive to difficult digital concepts and workflows  
• Strong logical thinking, analytical and problem-solving skills  
• Versatile and open to different tasks & roles depending on the team’s needs  
• Great team player, positive attitude with eagerness to learn in a fast-paced digital industry  

 Nice to have: 

• Basic understanding of: 
  • Software development life cycle (SDLC). 
  • Cloud platforms (AWS, Azure, Alibaba Cloud). 
  • Web technologies (HTML, CSS, JavaScript) and backend concepts. 
  • APIs and basic database knowledge (e.g., MySQL, MongoDB). 
  • IT infrastructure fundamentals, including networking and servers.  
• Experienced with analytics tools (Excel, Advanced Excel, PowerBI, etc.) 
• Experienced with CRM tools (Insightly, Salesforces, SAP, etc.) 
• Experienced with diagram tools (Freeform, Lucidchart, Miro, or Visio) 
• Experienced with CMS platform (Drupal, WordPress, etc.) 
• Efficiency in visualization tools (Keynote, MS Powerpoint, Figma, Adobe Ecosystem, etc.) 

The Package 

• Paid internship with competitive allowance – we are highly invested in our teammates’ individual and professional growth, and thus we also expect high commitment, excellent work ethics and value delivered from you  
• NO fingerprint timekeeping culture. We believe in effective self-governance and work efficiency in all our teammates  
• Multi-cultural teammates with 10+ nationalities. You’ll be able to meet different people and learn more about different cultures every day  
• ENGLISH is the main daily communication language  
• The office has available tea, coffee, juices and snacks

For more information, connect with Giang – HR Executive