About ITC  

Join ITC, a trailblazing force with offices in Shanghai, Singapore, Melbourne and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.  

At ITC, you’ll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, you’ll not only witness but also contribute to significant ROI achievements and market successes. We’re not just navigating the future of digital commerce; we’re creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia. 

With a talented team of 60 professionals across APAC, our 2023 milestones include: 

• Orchestrating 30+ digital transformation workshops for global leaders like Coty, LVMH, and Unilever Prestige 
• Empowering 5,000+ Sales Associates across luxury brands like Moncler, Margiela, Moschino, and Christies with comprehensive omnichannel training programs and change management 
• Spearheading Salesforce Commerce Cloud implementations for luxury brands in China, notably with LVMH and other fashion groups 
• Driving eCommerce growth with bespoke website development for clients like Brandy Melville and Hublot 
• Scaling fast fashion to 10,000+ daily orders with optimized e-commerce solutions 
• Igniting sales for Hublot, Omega, and Fred via high-performing Mini Programs in China 
• Expanding The Hour Glass’s presence across 9 APAC markets with integrated solutions. 

What You Will Get Out of This Position  

As a Project Manager, you will take ownership of end-to-end delivery for large-scale digital projects, with a strong emphasis on eCommerce and CMS platforms. You will work directly with enterprise clients, managing cross-functional teams and ensuring project success from scoping to post-launch support. This is a client-facing, leadership role that combines technical understanding, stakeholder management, resource planning, and profitability oversight. 

Responsibilities

• Providing proper strategy on digital projects in the initial demand analysis. 
• Act as a key communication bridge between the business and the delivery team, ensuring clear translation of requirements, feasibility assessments, concerns, and issues. 
• Facilitate client buy-in by effectively articulating transparency of ITC’s expertise, project deliverables, and value propositions. 
• Ensure the delivery team fully understands the business purpose behind the requirements, enabling them to align their work with strategic objectives. 
• Guarantee high-quality project output by proactively addressing potential risks and challenges. 
• Coordinate and leverage necessary resources to meet project goals efficiently. 
• Support the delivery team in planning development in a timely and structured manner, optimizing workflows and execution. 
• Apply appropriate techniques to manage project implementation and change, maintaining. flexibility while ensuring project integrity. 
• Oversee project scope, integration, time, cost, quality, risk, and communication management to ensure smooth project execution. 
• Establish and maintain strong relationships with company accounts, fostering long-term collaboration. 
• Support ITC PMO initiatives by: 
  • Oversee and optimize the use of ClickUp for task tracking, project management, and reporting, ensuring all team members are aligned and deadlines are met. 
  • Identify and implement strategies to streamline project management workflows and processes, reduce bottlenecks, and enhance team productivity. 

Requirements 

• Experience in managing and communicating at senior and executive levels; 
• Experience in managing large scale projects in one or more of the following solutions: Ecommerce platform; Web development; Systems Integration; CRM software; 
• Ability to engage and partner with the customer and internal staff as required 
• Ability to work in a multicultural team with different time zones 
• Ability to identify problems and work to resolution as required 

 The Package 

• Competitive salary package, aligned with your experience and contributions 
• Clear career development path with regular performance reviews and growth opportunities 
• Comfortable and well-equipped office space with modern facilities in a central location 
• Collaborative and ambitious team culture with shared goals and strong team spirit 
• Engaging team-building activities and company events throughout the year