Digital Transformation Consultant

About ITC 

Join ITC, a trailblazing force with offices in Shanghai, Singapore, Melbourne and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.  

At ITC, you’ll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, you’ll not only witness but also contribute to significant ROI achievements and market successes. We’re not just navigating the future of digital commerce; we’re creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia. 

With a talented team of 60 professionals across APAC, our 2023 milestones include: 

• Orchestrating 30+ digital transformation workshops for global leaders like Coty, LVMH, and Unilever Prestige 
• Empowering 5,000+ Sales Associates across luxury brands like Moncler, Margiela, Moschino, and Christies with comprehensive omnichannel training programs and change management 
• Spearheading Salesforce Commerce Cloud implementations for luxury brands in China, notably with LVMH and other fashion groups 
• Driving eCommerce growth with bespoke website development for clients like Brandy Melville and Hublot 
• Scaling fast fashion to 10,000+ daily orders with optimized e-commerce solutions 
• Igniting sales for Hublot, Omega, and Fred via high-performing Mini Programs in China 
• Expanding The Hour Glass’s presence across 9 APAC markets with integrated solutions 

About This Position  

We are seeking a motivated and strategic Digital Transformation Consultant to join our team. This individual will collaborate with senior stakeholders to support the development and implementation of digital transformation strategies by focusing on the operational execution and detailed analysis of key initiatives. This role provides an opportunity to gain hands-on experience in driving impactful projects forward and contributing to the achievement of broader business objectives. 

The role is based in our Shanghai offices and reports to the Production Director, and/or Managing Director. 

Responsibilities  

• Strategy & Consulting Project Execution: 
  • Assist senior consultants in gathering and analyzing market data to inform digital transformation strategies.    
  • Conduct thorough research on market trends, competitor activities, and emerging technologies in the digital space.    
  • Contribute to the development of thought leadership pieces and industry reports. 
  • Assist in the implementation of omnichannel strategies across various platforms, ensuring alignment with client objectives.    
  • Conduct detailed analysis of client data to identify opportunities for optimizing omnichannel performance.    
  • Monitor and track key performance indicators (KPIs) to measure the effectiveness of omnichannel initiatives.

• UI/UX and Change Management Consulting: 
  • Organizing design and gradually taking charge of design thinking workshops and brainstorming sessions to generate innovative ideas for client solutions.    
  • Conducting user research and usability testing to gather insights for UI/UX design improvements.    
  • Be autonomous in the the creation process of wireframes, prototypes, and other design deliverables. 
  • Oversee change management initiatives to ensure successful adoption of new systems and processes.   
• Pre-Sales and Client Engagement: 
  • Craft compelling pre-sales presentations and strategic proposals for senior stakeholders.  
  • Develop detailed quotations and roadmaps that align with client objectives and deliverables.  
  • Represent IT Consultis in high-level client discussions, building trust and showcasing thought leadership. 

Requirements  

Professional Experience: 

• 3-5 years of experience in digital transformation, strategy consulting, or related fields.    
• Strong experience and execution ability in the development of omnichannel strategies for global brands.    
• Experience in conducting large-scale market research and competitor analysis. 

Skills: 

• Strong understanding of digital transformation principles and tools.     
• Exceptional strategic thinking and problem-solving abilities. 
• Excellent communication and presentation skills, with the ability to understand and influence senior stakeholders. 
• Knowledge of eCommerce, CRM, and digital marketing trends. 
• Familiarity with tools and methodologies for design thinking and change management. 

Education: 

• Bachelor’s degree in Business, Marketing, Design, or a related field. Advanced degrees (e.g., MBA) or certifications in digital transformation or strategy are a plus. 

Nice to have: 

• Experience in Southeast Asian and Chinese markets is highly advantageous. 
• Native Chinese speaker is highly desired. 
• Background in consulting with Fortune 500 companies or global brands. 

The Package  

• Competitive salary and benefits package. 
• Opportunity to work on high-impact projects with leading global brands. 
• Collaborative and dynamic work environment. 
• Professional development and career advancement opportunities. 

Contact: career@it-consultis.net