(S)CRM / WeCom & Marketing Automation Consultants

Bring your innovative ideas to the highly-talented and driven Strategy and Production teams at ITC to deliver world-class digital solutions

About the job

We're looking for an expert in China digital landscape to drive our consulting mission towards success

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What You Will Get Out of This Position

As a Consultant, you will play a key role within the ITC organization.

  • You will be the ambassador of ITC to promote the ITC brand to companies ranging from Startups to Fortune 500
  • Your work and action will have a direct strategic impact on the performance of the company
  • You will work with the most influential minds in the digital world besides interacting with the entire Consulting and Strategy department of ITC
  • You will play a key role in a fast-growing organization – the more we grow, the more you grow


  • Lead Strategy and Consulting projects starting from pitch to completion.
  • Help the company toward reaching the 52% gross margin objective.
  • Manage multiple clients’ digital transformation initiatives end-to-end with ITC’s strategic pillars consisting of BI & Infrastructure Integration, Marketing Automation, WeChat Consultation & Activation.
  • Create and manage client WeChat Official Accounts & WeChat Work including registration, setup, implementation, content, and follower, post management.
  • Get up to speed on Social CRM Tools used by ITC, and advise clients on Engagement, Personalization, and Conversion strategies.
  • Help with ITC’s lead generation activities, including LinkedIn lead generation on daily basis.
  • Help to build digital proposals for clients through competitive analysis, identify business goals, assess customer needs, build user personas, map user journeys, and deliver strategic and actionable recommendations.
  • Work with analytics tools (Google Analytics, Baidu Tongji, WeChat, etc) to extract data and provide insights on analytics reports.
  • Help grow the Department’s service offerings by researching, analyzing, and learning the latest software & tools available in the Chinese market pertinent for our business.
  • Assist in company growth by understanding the different lead acquisition strategic initiatives on the Client Services Team and creating routines to execute.
  • Contribute to the development of client strategies and experiences on WeChat.
  • Stay up-to-date, explore, and evaluate trends in the digital landscape.
  • Develop presentation materials for clients.
  • Other ad-hoc analysis are required by management.
  • Work with Client’s website back office.
  • Assist the project managers with content insertion.
  • Ability to multitask and work independently as well as in groups to provide solutions.
  • Other consulting missions.


  • Support other teams if needed.
  • Other duties as assigned.


  • Native Chinese speaker, with good English communication skills (written and verbal).
  • Background in Digital, Tech, Computer Science, and Digital Marketing.
  • Experience with WeChat Open Platform.
  • Experience with Social CRM tools in the market preferred.
  • Knowledge of available Digital Analytics tools (primarily Google Analytics, Baidu Tongji, Youshu) and the ability to navigate through data & performance stats
  • Self-motivated individual with a positive attitude, and ability to work individually and on a team.
  • Curious with an eagerness to learn.
  • Analytical thinker, organized with the ability to see the “big picture” and dig into details.
  • Tech-savvy and passionate about staying up to date with the latest technologies and innovations in the Chinese digital landscape.
  • Proficiency in computer required (Keynote, Numbers, Pages, or MS Office Suite products).
  • Ability to work in an agile, fast-paced environment.

The Package 

  • Flexible paid days off and more
  • Employment and insurance benefits above the market 
  • Professional career path and frequent objectives, review 
  • Multicultural team (10+ nationalities), non-stop parties, sharing, learning
  • Lovely office with modern facilities 
  • Fun and dynamic team with great ambition, always fighting for the same goal 
  • Pantry area with snacks drinks available all the time
  • Weekly team gatherings, and parties with some big surprises 
  • Other exciting team building activities