About ITC
Join ITC, a trailblazing force with offices in Shanghai, Singapore, Hongkong and Saigon. We are a hub of innovation for Fortune 500 companies and industry leaders, guiding them through the complexities of the Chinese and APAC markets.
At ITC, you’ll play a pivotal role in transforming their business landscapes using cutting-edge MarTech, e-Commerce, and Omnichannel solutions. As part of our team, you’ll not only witness but also contribute to significant ROI achievements and market successes. We’re not just navigating the future of digital commerce; we’re creating it. Be a part of our journey to redefine industry standards and elevate market experiences across Asia.
With a talented team of 60 professionals across APAC, our 2025 milestones include:
- Orchestrating 30+ digital transformation workshops for global leaders like Coty, LVMH, and Unilever Prestige
- Empowering 5,000+ Sales Associates across luxury brands like Moncler, Margiela, Moschino, and Christies with comprehensive omnichannel training programs and change management
- Spearheading Salesforce Commerce Cloud implementations for luxury brands in China, notably with LVMH and other fashion groups
- Driving eCommerce growth with bespoke website development for clients like Brandy Melville and Hublot
- Scaling fast fashion to 10,000+ daily orders with optimized e-commerce solutions
- Igniting sales for Hublot, Omega, and Fred via high-performing Mini Programs in China
- Expanding The Hour Glass’s presence across 9 APAC markets with integrated solutions.
What You Will Get Out of This Position
We are looking for a skilled DevOps Engineer to join ITC’s dynamic team and support our cloud infrastructure and deployment operations across APAC. This role involves working with multi-cloud platforms, CI/CD pipelines, and automation tools to ensure scalable, secure, and high-performing systems. You’ll collaborate with cross-functional teams and contribute to digital transformation projects for global luxury and eCommerce brands.
Responsibilities:
- Design, deploy, and manage multi-cloud environments (AWS, Alibaba Cloud, Azure, Tencent Cloud).
- Implement Infrastructure as Code (IaC) using Terraform and Ansible for consistent provisioning.
- Optimize cloud resource usage for performance, scalability, and cost-efficiency.
- Maintain infrastructure documentation and architecture diagrams using tools like Visio.
- Build and maintain CI/CD pipelines using Jenkins, GitLab CI, and GitHub Actions.
- Automate code build, test, and deployment processes to reduce manual effort.
- Integrate security tools (DAST/SAST) into CI/CD workflows to ensure code quality.
- Configure services like Nginx Ingress, API Gateway, and Key Vault for secure deployments.
- Set up real-time monitoring and alerting systems using Prometheus, Grafana, and ELK.
- Ensure system uptime meets SLA targets of 99.9% or higher through proactive operations.
- Provide 24/7 infrastructure support and incident response coverage.
- Troubleshoot infrastructure and application issues, and optimize performance.
- Develop and maintain operational playbooks and emergency response procedures.
- Define and manage the DevOps boilerplate roadmap to standardize practices across projects.
- Lead infrastructure roadmap planning and execution to support scalability and reliability.
- Collaborate with developers, QA, and architects to ensure smooth project delivery.
- Promote DevOps best practices and drive automation across teams.
- Identify technical debt and lead continuous improvement initiatives.
Requirements
Must have:
- Bachelor’s degree in Computer Science or related field.
- 2+ years of experience in DevOps, Cloud Engineering, or System Administration.
- Background or interest in software development to better understand applications and collaborate effectively with developers.
- Experience with at least one major cloud platform (AWS, Alibaba Cloud, Azure, or Tencent Cloud).
- Hands-on knowledge of CI/CD tools (Jenkins, GitLab CI, GitHub Actions).
- Familiar with containerization (Docker, Kubernetes) and IaC tools (Terraform, Ansible).
- Basic experience with monitoring tools (Prometheus, Grafana, ELK).
- Scripting ability in Python, Bash, or PowerShell.
- Good communication and teamwork skills.
- English proficiency for reading technical documentation.
Nice to have:
- Experience with Docker, Kubernetes, and IaC tools (Terraform, Ansible).
- Familiarity with monitoring tools (Prometheus, Grafana, ELK).
- Understanding of cloud security and compliance practices.
- Knowledge of GitOps, Service Mesh (Istio), and disaster recovery planning.
- Relevant certifications (AWS, Azure, Kubernetes).
- Experience in eCommerce, luxury retail, or MarTech.
- Contributions to open-source or technical blogs.
The Package
- Open for remote working
- Competitive salary package, aligned with your experience and contributions
- Clear career development path with regular performance reviews and growth opportunities
- Comfortable and well-equipped office space with modern facilities in a central location
- Collaborative and ambitious team culture with shared goals and strong team spirit
- Engaging team-building activities and company events throughout the year